Terms and Conditions
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H3 Kennels, LLC is the present pet care provider for my pet. I hereby authorize and voluntarily consent to having Kennel arrange, direct, sign for and consent to any and all routine or emergency medical care and treatment to preserve the health of my pet. Information is set forth below.
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Owner acknowledges that he/she is responsible for all reasonable charges in connection with the care and treatment rendered and acknowledges that no guarantees have been made as to the effect of such treatment rendered.
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Reservations, Fees
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Reservations are required for boarding. Owner shall provide at least 72 hours advance
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notice from the reservation date for any changes. Kennel will make best efforts to accommodate said changes. In the event that Owner’s changes create a vacancy and Kennel cannot fill the vacancy within 72 hours, a 50% vacancy fee will be charged to Owner.
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Once the reservation is booked, Owner will be charged for the FULL booking unless Owner provides Kennel at least three (3) days notice prior to the start of the reservation.
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Owner agrees to pay the rate for boarding on the date the pet is checked into the kennel, regardless of what time they check in.
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Check-out time is from 6:00a.m. to 9:00a.m. at no charge for the departure day. Guests who depart after 9:00a.m. will be charged for the departure day.
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Owner further agrees to pay all costs and charges for special services required, including 3rd party costs, and all veterinary costs for the pet during the time said pet is in the care of Kennel.
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Owner further agrees that the pet shall not leave Kennel until all charges are paid to Kennel by Owner. In the event that Kennel receives a third-party invoice, such as a veterinarian bill, after departure day, Owner will be notified and have fourteen (14) days to pay the invoice.
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Owner personally guarantees full payment of the boarding fees. Interest charged on an overdue bill shall be at the maximum rate allowed by law, but not to exceed 1.5% per month, compounded daily.
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Kennel will permit two (2) dogs in the same household to share a room provided both dogs are under 20 pounds and they can eat together. The second dog in the same room will receive a 30% discount rate. If your dogs must be separated to eat, booking of separate suites is required.
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It is recommended to bring the pet food your pet is accustomed to since change in food may cause severe upset stomach. Food must be brought in individually pre-portioned, sealed baggies per each meal. Kennel can provide Purina Pro Plan at $5.00 per day, per dog or cat, if desired.
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Kennel may provide pet transportation to/from the boarding facility for an additional flat rate, plus mileage fees.
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Payment may be made by cash, check, credit or debit card. Payment may also be made by PayPal or Venmo.
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Check in/Check Out
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Drop-off and pick-up times may occur between 9:00a.m. to 12:00p.m. and 3:00p.m to 6:00p.m. on Monday through Friday (hereinafter “business hours”). Appointments to drop-off or pick-up are required on Saturday, Sunday and outside of business hours.
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Pick-ups on Sundays and holidays (New Years Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day and Christmas Day) are permitted from 1:00p.m. to 8:00p.m. Owner will be charged the entire day on Sunday(s) and holidays regardless of pick-up time.
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All pets must be on a leash or in a pet carrier when entering or leaving the premises.
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Kennel cannot guarantee that pet’s blankets or beds will return to Owner in the same condition.
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Due to the communal nature of our facility, Kennel does not allow aggressive pets for boarding or daycare. At time of check-in, a socialization test is required to test the pet’s social skills and aggression. All pets must be tolerant of small children. If the dog does not meet socialization standards, your pet will not be allowed social time in the dog park with other animals. If your pet requires being walked and/or additional time and attention by staff due to poor social skills or behavioral issues, additional fees may apply. Kennel reserves the right to deny boarding to any pets without proper socialization skills in its sole discretion. If your pet is denied boarding, Kennel offers at-home pet care. Please review the terms and conditions of the Pet Care Contract.
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Any pet that is not neutered or spayed will automatically be deemed non-social and only be allowed in the playground alone with staff present to play and interact with your pet. Kennel does not accept female dogs that are in heat for boarding or daycare. If your pet goes into heat during her stay, Kennel, in its sole discretion, will make the proper accommodations for your pet, including, but not limited to, in-home pet sitting, alternate housing on property grounds such as Staff’s office, or care by a third party off property grounds. Additional fees may apply.
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Owner Specially Covenants, Warrants, and Represents the Following:
a. He/she is the sole owner of said pet, free and clear of all liens and encumbrances;
b. The pet has not been exposed to distemper, rabies, parvo virus or other contagious diseases within the last thirty (30) days; and
c. The pet is current on all vaccinations as required by law. Owner of dog(s) hereby attaches proof of current rabies, distemper, parvovirus (DHPP), and canine cough vaccination. The canine cough vaccination must be received 10+ days prior to your pet(s) stay. Owner of cat(s) hereby attaches proof of current rabies and FVRCP.
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1. Kennel agrees to exercise due and reasonable care to board the pet for the Owner. Kennel does not assume and shall not be held responsible for any liability with respect to the pet, of any kind, character, or nature whatsoever, arising out of or from the transportation, if applicable, and boarding of this pet, or any damages which may accrue from any other cause whatsoever, including loss by fire, theft, running away, injury to persons, animals or property, unavoidable causes, or death or injury to any other animal caused by the within named pet during the term of this contract, whether this pet be on the premises of the Kennel or not. Owner hereby agrees to be and is solely responsible for any and all acts of behavior of said pet at any time within the term and time for the contract. In no case shall the Kennel be in any way liable or responsible.
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2. If the animal becomes ill, or Kennel suspects animal is ill, the Owner shall be notified at once, if possible, or such attempt shall be made to so notify the Owner, and if Owner does not immediately inform the Kennel regarding measures to be taken or if the state of the pet’s health requires quick action, Kennel shall have the right to call a veterinarian or to give advisable attention with the discretion of the Kennel, and such expenses being reasonable in amount shall be promptly paid by Owner.
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3. Kennel may administer medication, including injections such as insulin, during the pet’s stay. Instructions will be provided at time of check-in. There is no additional fee for this service.
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4. Owner understands that his/her pet may be at risk for contracting Kennel Cough even if they have current vaccinations and by placing my pet in a boarding facility, they are subject to this kind of infection. Exposure to open play areas including daycare, boarding, grooming, and/or bathing may result in injuries including, but not limited to, cuts, bites, scratches, abrasions, puncture wounds, injuries to paw pads, contraction of contagious diseases and/or parasites, tracheobronchitis, stress, loss of appetite, behavioral issues, diarrhea, sprains, fractures, broken bones, insect bites, allergic reactions, weight loss, eye injuries, hot spots, bloat and death.
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5. Owner acknowledges the risk of pet boarding. Dogs playing together (or alone) in playgrounds can sometimes result in injuries or spreading of illnesses.
6. Unless Owner files with Kennel, within thirty (30) days from the date the animal is removed from Kennel, a written demand for any claimed injury or damages resulting from boarding of said pet under this contract, said Owner shall and does hereby waive any and all rights which he may have against the Kennel for any liability arising under this contract for damages, or otherwise.
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7. Under no circumstances shall the Kennel be liable to the Owner or any third party in an amount exceeding the sum of One Hundred Dollars ($100.00). Owner agrees not to claim any damages against said Kennel of any nature whatsoever, either by way of contract, equity, negligence or otherwise, in excess of said sum.
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8. In the event that Owner fails to retrieve his/her pet seven (7) days after the scheduled departure date, the animal will be considered abandoned. Kennel may, in its’ sole discretion, sell, transfer or give to any individual or organization the pet if the animal is abandoned at the boarding facility.
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9. Your pet(s) may be taken off premises by the Kennel without the consent of the Owner.
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10. Severability: The invalidity of any portion of this Agreement will not and shall not be deemed to affect the validity of any other provision. If any provision of this Agreement is held to be invalid, the parties agree that the remaining provisions shall be deemed to be in full force and effect as if they had been executed by both parties subsequent to the expungement of the invalid provision.
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11. Governing Law: This Agreement shall be governed by, construed, and enforced in accordance with the laws of Pennsylvania.
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12. Entire Agreement: This Agreement shall constitute the entire agreement between the parties and any prior understanding or representation of any kind preceding the date of this Agreement shall not be binding upon either party.
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13. Assignment of Rights: The rights of each party under this Agreement are personal to that party and may not be assigned or transferred to any other party, firm, corporation, or other entity without the prior, express, and written consent of the other party.
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